Hello! I'm Ashley.

Summary

Organized and dependable UXUI designer with a passion for creating intuitive and engaging user experiences. Skilled in user research, wireframing, prototyping, and visual design, with a strong focus on user-centered design principles. Collaborative team player with excellent communication skills and the ability to work effectively in fast-paced environments. Dedicated to staying up-to-date with the latest design trends and technologies to deliver exceptional design solutions.

 

Technical Skills

Software: Figma, Miro, InVision, Adobe XD, Microsoft Office | UX/UI: User-Research & Testing, Wireframing & Prototyping, Responsive Web Design, HTML, CSS & Bootstrap basics. 

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Experience

Admissions Counselor, Bootcamps                                                                                          June 2021 - August 2022

2U                                                                                                                                                                Denver, CO.

o Conducted over 500 admissions interviews to evaluate potential students’ eligibility and career objectives, ensuring successful matriculation of 250 qualified enrollees. 

o Accurately assessed qualifications of entire applicant pool over multiple interview rounds; providing support to reach admissions targets and increasing enrollment by 7%.

o Drew upon deep analysis of prospective student data to nurture the best evaluated students; leading to an acceptance rate growth of 12%.

o  Tailored conversations with students through listening and questioning, crafting individualized experiences that met their goals and expectations. 

 

Licensed Practical Nurse                                                                                                    November 2019 - June 2021

Thrive Skilled Pediatric Care                                                                                                                  Centennial, CO.

o Facilitated prescribed medication processes for patients daily and monitored patient response, resulting in a 95% decrease of adverse effects.

o Delivered tracheotomy care and suctioning to high-acuity patients daily and promptly responded to medical emergencies, reducing hospitalization stay by 11%

o Assessed needs of patients through comprehensive evaluations and adjusted care plans as required with 81% accuracy of diagnoses. 

o Supervised Gastrostomy tube care tasks such as enteral feedings and medication administrations, elevating patient comfort by 18%.

 

Licensed Practical Nurse                                                                                                August 2018 - November 2019

Aveanna Healthcare                                                                                                                              Englewood, CO.

o Educated patients about post-care medical treatments, leading to improved medical outcomes for 85% of them.

o Facilitated the acquisition of essential medical aid and equipment for patients, saving an average of 35% in costs. 

o Delivered articulate oral and written explanations to ensure conclusive understanding of patient diagnosis and treatments.

Patient Access Associate                                                                                            September 2014 - February 2018

Unity Point Trinity                                                                                                                                    Rock Island, IL.

o Facilitated patient payment processing by accurately collecting $2.5M annually in copayments, generating corresponding receipts and validating billing information. 

o Maintained daily medical records of up to 550 patients on a weekly basis and actively sought out consent for treatment and release of confidential information.

o Optimized efficiency in office operations by proactively managing patient scheduling, resulting in an average wait time reduction from 15 minutes to 6 minutes. 

o Supported Electronic Medical Record (EMR) implementation in the organization that leads to more optimized care for over 5500 patients per years. 

Teller                                                                                                                                  May 2013 - September 2014

Vibrant Credit Union                                                                                                                                      Moline, IL.

o Processed over 300 transactions daily, effectively safeguarding over $1.2M in cash and travelers’ checks.

o Verified accuracy of customer-driven transaction data, discovering and resolving discrepancies with efficient turnaround times. 

o Balanced daily cashing operations to within 0.05% accuracy rates and developed customized reports for senior management to streamline internal audit processes, saving an estimated 5 hours/week. 

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Education

Boot Camp Certificate: Georgia Institute of Technology UX/UI Boot Camp, Atlanta, Georgia

An intensive 24-week long boot camp dedicated to UX/UI. Skills learned consist of Figma, InVision, Miro, HTML5, CSS, JavaScript, Bootstrap, jQuery, User-Centric Design Research, Visual Prototyping & Wireframing, User Interface Development. 

Licensed Practical Nurse: Black Hawk College, Moline, Illinois

Bachelor of Science in Health Services Management: Western Illinois University, Macomb, Illinois

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Skills

Customer Service, Time Management, Organization, Sales, Communication skills via phone, email, video conference and in-person, Thrives in a high pressure and fast paced environment.